Dirijorului 22-24, Bucharest, Romania

support@synaptic.sbs

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At SYNAPTIC

we help organizations innovate and grow through advanced software solutions tailored to their goals

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Transforming Data into Results

Our expertise in software and hardware integration turns raw data into meaningful insights that drive success.

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Building Solutions for Tomorrow

From ideation to deployment, we deliver forward-thinking technology that keeps you ahead in an ever-evolving digital landscape.

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Over 19 years of experience in software development and IT solutions, providing reliable, secure, and future-ready services.

We embrace agile methodologies to ensure fast project turnarounds without compromising on quality or performance.

We customize every product and service to match our clients’ unique needs, ensuring continuous support and satisfaction.

20 +

Years

Experience

Innovate, Integrate, Elevate

WHY CHOOSE US


Delivering End-to-End Solutions for Your Digital Evolution

  • Holistic Integration – Seamless software and hardware solutions that unify processes and teams.
  • Customized Strategies – Tailored applications built around your specific objectives and workflows.
  • Scalable Platforms – Solutions that grow with your business and adapt to shifting market demands.
  • Dedicated Support – Continuous assistance and training to keep your operations running smoothly.


Power Up with SaaS


We offer a flexible portfolio of SaaS products designed to simplify operations, reduce IT overhead, and deliver actionable insights in real time.


Easy Deployment


Get up and running quickly with minimal IT effort, thanks to user-friendly interfaces and automated setup.


Continuous Updates


Enjoy the latest features and security patches without the hassle of manual installations or downtimes.

How Can I Help You


Expert Services for Any Challenge


Custom Development


Tailor-made applications that align with your unique business model, ensuring you stand out in a competitive market.


Systems Integration


Connect all your tools, from legacy systems to cutting-edge platforms, for streamlined workflows and data accuracy.


Consulting & Support


Experienced consultants and dedicated support teams to guide your digital transformation at every stage.

Our Services


Our Software Innovations


A versatile digital signage platform powering displays from LED TVs to interactive kiosks.


In-depth retail analytics solution for people counting, demographic insights, and occupancy-based content.


Omni-channel contact center featuring AI-driven “A.R.I.A.” voice and text chatbot.


Field service management software for efficient task delegation, tracking, and reporting.


Electronic shelf labels solution that enables real-time price changes and omnichannel engagement.


Asset management and inventory software with barcode, RFID, or BLE beacon support.


Timesheet and leave management system, fully compliant with local authorities’ requirements.


Flexible point-of-sale solution for retail and hospitality, with raw material and stock management.


Success Stories


Retail Transformation for Mega Mart


Implemented SynDMS and SynESL to streamline in-store promotions and dynamic pricing.

  • Real-time pricing updates
  • Engaging, targeted advertising
  • Stock Enhanced customer experience
  • Reduced operational costs
  • Seamless integration with existing ERP
  • Improved stock rotation


Customer Care Upgrade for OmniConnect


Deployed Synaptic Broca for a unified, AI-powered contact center that boosts agent productivity.

  • Centralized omni-channel platform
  • Reduced wait times
  • Intelligent call routing with AI chatbot
  • Improved customer satisfaction scores
  • Scalable licensing model
  • Easy training and onboarding


Efficiency Drive for Global Field Services


Implemented SynFSM to automate dispatch, track tasks, and manage costs across multiple sites.

  • Faster task allocation
  • Accurate cost tracking
  • Enhanced field-worker communication
  • Real-time updates on job progress
  • Automated reporting for management
  • Improved customer feedback loop


Our Commitment to Unmatched Support


We’re Here to Help

Testimonials

What Clients Say About Us

Synaptic’s Digital Media Signage transformed our customer engagement. The platform is intuitive, and their team provided seamless integration and support. A truly professional partner after 20 years in the market.


Alex

Marketing Director, Grand Retail Group

The analytics platform from Synaptic gave us invaluable insights into customer traffic and demographics. This data has been crucial for optimizing our store layouts and staffing. Highly recommend their expertise.


Maria

Operations Manager, Urban Outfit

Implementing Synaptic’s Field Service Management solution significantly improved our team’s efficiency. The transition was smooth, and their 20 years of experience clearly shows in the robustness of the system and their support.

David

Field Operations Lead, TechFrigoSolutions

NEWS

From Our Blog Posts